One of the best practices around Flows within your Solutions is to confirm that all the Flows have the Status of "On". This will make sure that all parts of the Flows are working as they're designed.

1. Open the Flow that is Off

2. Click Edit

3. Verify the connections that should be used for the Flow. If non are present, they can be created here. Click Continue when finished

4. In the top right, click Save, then select the back arrow

5. Click the Turn on button

6. Confirm the Flow is on

For the Winter '20 Release, there are two Flows that are turned off by default:

SalenticaEngage_ServiceLevel_Flow

• Contact - Weekly Birthday List
• Relationship Service Level - Summary Notification

These are Flows that send email notifications.